Communication Strategies at the National Call Center Conference

in News
October 29, 2017
Communication Strategies at the National Call Center Conference

Communication Strategies headed to Las Vegas and participated in the National Call Center Conference hosted by the Credit Union Association of New Mexico.

For over 21 years, this event has been focused on assisting credit unions by sharing access to latest technologies and providing information on the latest industry trends and best practices.

With dozens of financial sector clients from throughout the country, Com-Strat attended the Las Vegas conference to improve our general understanding of credit unions’ future business objectives with the goal of demonstrating our resources and expertise. Spearheaded by Jim Liska, who has decades of experience in financial services, Com-Strat worked with existing and potential clients to provide information on our professional services and capabilities. We are able to support national businesses focused on improving their member experience and streamlining contact center business processes.

Contact us for more information on how Communication Strategies can assist with Business Process Improvement, Contact Center, VoIP, Cloud and SD-WAN projects.

Vendors in the news:

  • Cisco has announced that it plans to acquire BroadSoft Inc. for $1.7 billion. It is expected that the acquisition will add further cloud-based communications capabilities to its portfolio.
  • Fusion has acquired Birch Communications Cloud and Business Services (Cbeyond) and its clients. The combined company is expected to serve over 150,000 customers in the US and Canada.
  • 8X8 has announced the launch of 8×8 Virtual Office® Editions. This new suite of products purports to break down communications silos between all departments of a company.