Many organizations are faced with complex decisions on various technology platforms and strategic planning. These can be viewed as stand-alone “best of breed” systems or as integrated solutions. Making decisions on a piecemeal basis often creates challenges with integration, interoperability, support and multi-vendor coordination.
Through its independent expertise, Communication Strategies can help develop a strategic “roadmap” incorporating short and long term goals. The “roadmap” typically includes a range of potential solutions with TCO and functional analysis.
Once a long term strategy has been identified, we implement the proper migration plan to protect investment dollars and minimize risk in the following areas:
- Telephony platforms
- Risk Analysis
- Unified Communications
- Contact Centers
- Web and audio conferencing
- Network carrier services
- Hosted vs. premise based systems