Services

We conduct a communication needs analysis, develop RFP specifications, provide objective cost and functionality analysis, implement project milestone control and manage successful system(s) implementation.

We have the experience to design and implement enterprise networks and customer premise equipment to support voice over data services.

We develop efficient, economic and disaster resilient network designs for single to multi-office national and global networks including local, long distance, MPLS, point to point and virtual private network (VPN) services.

We can assist in determining a medium to long term plan including systems platforms, network requirements, budgeting and return on investment criteria.

Our experience includes contact center support to manage revenue objectives, customer satisfaction and staffing expenses using effective call flow design and advanced contact center technologies.

We reduce telecommunications expenses by performing a complete telecommunications equipment inventory, bill analysis and contracts evaluation. Cost reductions and or refunds are identified, negotiated and implemented.

We provide Data/Telecom infrastructure design and budgeting for equipment room(s) space planning, electrical & back-up power, air conditioning, fire suppression, flooring, inside and outside cable plant design.

We can create initial project budgets for project justification.

Communication Strategies is experienced assisting organizations in developing, testing and implementing business continuity planning.

Communication Strategies has the experience and resources to perform ongoing telecommunications services and responsibilities.

Communication Strategies has crafted an RFP process to help companies compare costs of alternative collocation providers.