After the death of Kari Hunt in 2013 and in response to active campaigns by organizations across the country, the US Congress on February 16, 2018 unanimously passed Kari’s Law. While other states have instituted similar laws, the federal version of Kari’s Law applies to manufacturers, importers, sellers, lessors, and any business that installs, manages or operates a multiline telephone system (MLTS). “Willful and knowing” noncompliance with the law could lead to a fine of up to $10,000 and additional penalties of up to $500 per day of noncompliance.
The goal of Kari’s Law is to assure that every MLTS can allow a 911 call to be placed to emergency services without requiring a “9” to be dialed first to get an outside line. The law requires phone systems to be configured in a way that allows people to call 911 without dialing any additional number, code, prefix or post-fix, regardless of location or device.
Organizations may now also need to consider whether they satisfy Enhanced 911 (E911) requirements. Many states have passed or are considering E911 legislation that requires VoIP service providers to offer E911 capabilities to their customers. The intent is to ensure that all 911 calls, as well as callback number and location information, are automatically delivered to the local Public Safety Answering Point (PSAP). Further enhancements could include more detailed information, such as a floor, office or conference room designations.
Looking to comply with Kari’s Law and future E911 requirements? Contact Communication Strategies to see if we can help.
